A critical vulnerability was discovered in React Server Components (Next.js). Our systems remain protected but we advise to update packages to newest version. Learn More


Aug 21, 2009
  6630
(0 votes)

File Manager and Missing Thumbnails

Recently I encountered a problem whereby viewing thumbnails for images within EPiServer's file manager would not render correctly.

image

After much investigation as to why this problem occurred, I found that the issue was due to incorrect permissions on the '/util/temp/thumbcache/' folder within the site's application folder.

In order to correct the problem, 'IIS_WPG' needs to have modify and write permissions on the said folder. To grant modify permissions, right click on the thumbcache folder, select properties and navigate to the security tab. Here you will be able to add IIS_WPG to your permissions list and select modify rights for that group.

image

Aug 21, 2009

Comments

Please login to comment.
Latest blogs
A day in the life of an Optimizely OMVP - Optimizely Opal: Specialized Agents, Workflows, and Tools Explained

The AI landscape in digital experience platforms has shifted dramatically. At Opticon 2025, Optimizely unveiled the next evolution of Optimizely Op...

Graham Carr | Dec 16, 2025

Optimizely CMS - Learning by Doing: EP09 - Create Hero, Breadcrumb's and Integrate SEO : Demo

  Episode 9  is Live!! The latest installment of my  Learning by Doing: Build Series  on  Optimizely Episode 9 CMS 12  is now available on YouTube!...

Ratish | Dec 15, 2025 |

Building simple Opal tools for product search and content creation

Optimizely Opal tools make it easy for AI agents to call your APIs – in this post we’ll build a small ASP.NET host that exposes two of them: one fo...

Pär Wissmark | Dec 13, 2025 |

CMS Audiences - check all usage

Sometimes you want to check if an Audience from your CMS (former Visitor Group) has been used by which page(and which version of that page) Then yo...

Tuan Anh Hoang | Dec 12, 2025

Data Imports in Optimizely: Part 2 - Query data efficiently

One of the more time consuming parts of an import is looking up data to update. Naively, it is possible to use the PageCriteriaQueryService to quer...

Matt FitzGerald-Chamberlain | Dec 11, 2025 |

Beginner's Guide for Optimizely Backend Developers

Developing with Optimizely (formerly Episerver) requires more than just technical know‑how. It’s about respecting the editor’s perspective, ensurin...

MilosR | Dec 10, 2025