Area: Optimizely Campaign
Applies to versions: Not applicable

Information regarding general use

Recommended reading 

For every SOAP API user, Optimizely sets up an IP address or IP address range from which the interface can be accessed. This setting reduces the risk of unauthorized access using the SOAP API. You can also restrict access to the API server by using a firewall. To do so, we recommend using DNS-based filter rules or the subnet

Inform customer support about the services, operations, and the IP address or range you want to use.

Note: Do not log in to the Optimizely Campaign front end by using your API user credentials. API users only have access to services and operations needed for API purposes.

Before starting the implementation of the SOAP API on your system, read the following carefully: The correct functionality of the SOAP API can only be guaranteed if the automatically sent exceptions and return values are continuously analyzed by your IT department and necessary adjustments resulting from these are carried out on your system and/or website.

Provide customer support with the name of a contact person to inform about extensions, updates and troubleshooting. The following data are required:

  • First name
  • Last name
  • Email address
  • Telephone number
Tip: For performance reasons, there is a limit of 40 parallel SOAP API connections per client.
Do you find this information helpful? Please log in to provide feedback.

Last updated: Feb 03, 2021

Recommended reading