Area: Optimizely Campaign

Unsubscriber import job

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Note: This is an additional feature that is charged via the support services, according to the time and effort involved.


  • The automated unsubscriber import job imports unsubscriber entries from a CSV file into the system-internal unsubscribe list on a regular basis.
  • Set the import frequency to daily, weekly or monthly.

Note: This job can only add new unsubscribers to the system-internal unsubscribe list. Existing unsubscriber entries cannot be deleted.

Note: Changes to the structure of your CSV file can result in errors during import. Report all changes to the CSV file structure to Optimizely customer support so that the import job can be adjusted.

Send a request

If you want Optimizely to set up this job for your client, fill in the service request form and submit it directly to Optimizely customer support.

Note: You must have an SCP account that Optimizely customer support has set up for you. For more information, see Optimizely User Guide.

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Last updated: Jun 16, 2020

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