Applies to versions: Not applicable

Restarting a Web App

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This topic describes how to restart a Web App from the DXP Management Portal, when running your solution in Optimizely Digital Experience Platform (DXP).

In some situations, developers want to restart a site so that changes for source code or configurations are reflected on the site. The Web App restart feature in the DXP Management Portal helps developers resolve those cases.

How to do it

Given a provisioned project in DXP, log in to the DXP Management Portal, go to the project details, and open the Troubleshoot tab.

Note: The tab does not show when the project is in provisioning or decommissioning.


You can select the environment and site to restart. If it is restarted successfully, you will see a message like the following:

Restarted the site {sitename} for the environment Integration successfully.

Otherwise, an error message appears.

An error occurred: The environment: undefined of project {project-id} is not found.

For the users who do not have access rights to a specific environment, a forbidden error message appears.

Forbidden. You don't have permission to restart site {sitename} for the environment Production.

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Last updated: Apr 02, 2020

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