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Can't access/edit pages in CMS: "Unable to connect to the web server."

Vote:
 

Hi everyone, I was hoping to get some help regarding this issue we are experiencing in episerver. Whenever we try to access/edit any content, we are getting an error that says "Something Went Wrong: Unable to connect to the web server. What would you like to do? Upon checking the console, we aslo noticed 500 errors:

Failed to load resource: the server responded with a status of 500 (Internal Server Error) /EPiServer/cms/Stores/contentstructure/?query=activitiesnotready&sort(-name)

Failed to load resource: the server responded with a status of 500 (Internal Server Error) /EPiServer/shell/Stores/context/?uri=epi.cms.contentdata%3A%2F%2F%2F14499&dojo.preventCache=1492463363953

Any ideas as to what may be causing this issue? Thanks in advance to anyone who can point us in the right direction!

#177714
Apr 17, 2017 23:17
Vote:
 

Hi, Ernest,

Can you open those links in a new tab?

/EPiServer/cms/Stores/contentstructure/?query=activitiesnotready&sort(-name)

and 

/EPiServer/shell/Stores/context/?uri=epi.cms.contentdata%3A%2F%2F%2F14499&dojo.preventCache=1492463363953

Do you get any meaningful messages?

BR,

Marija

#177733
Apr 18, 2017 12:59
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