Try our conversational search powered by Generative AI!

Global assets not rendering after 8.5 upgrade


I just completed an upgrade to 8.5 and now images from my media folder (global assets) will not render in the cms.  this is only happening in my test environment and not my local development.  Has anyone enountered this?

May 04, 2015 20:04

by "not rendering in cms" you mean you can edit the image, but it's not visible to visitors, images are gone, visitors can see, but editors can't? or none of above?

May 04, 2015 21:06

neither editors nor visitors can see the image.  none of the above.

May 04, 2015 21:08

so, meta data is present in database (you can see image enlisted in media asset) but it gives 404 for editor and visitor?

May 04, 2015 21:22

Correct.  I see the image list with the name but no image is rendered.

May 04, 2015 22:12

what was the jump from version perspective? from 8.0 to 8.5 directly? what if you take the same blob storage, previous db and 8.0 - and images are back? not aware that there are some blob migration stuff going on in 8.5..

May 04, 2015 22:16

I found out that the blog data was deleted on the initial deployment after the upgrade.  I have gone back and  readded my images and cleaned up the pages.  I have since redeployed with no issues.


May 06, 2015 21:57
This topic was created over six months ago and has been resolved. If you have a similar question, please create a new topic and refer to this one.
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.