Real-time updates not working in DXP Linux

Vote:
 

We are getting errors while loading the CMS UI:

The logs say nothing about this.

Versions:

  • Chrome 97.0.4692.71
  • Optimizely Commerce 14.1.2
  • Optimizely CMS 12.2.0

Everything works as expected locally using IIS Express.

#269932
Jan 13, 2022 10:18
Vote:
 

Hi Viktor,

I think you will need to reach out to Optimizely support and request them to configure the app service.

We have experienced this in the past and generally it is down to websockets on the app service not being enabled.

Thanks

Paul

#269938
Jan 13, 2022 13:18
Vote:
 

Thanks Paul, will try that! / Viktor

#269939
Jan 13, 2022 13:24
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