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Visitor Group - Products in Cart or Wish list - not working when user is NOT logged in


I’m trying to make use of Visitor groups (personalization) for my page content based on the contents of the cart.

It is working perfectly fine if I’m signed-in to episerver (eg. as admin), but if I’m not singed-in it isn’t working.

Have anyone experienced a similar issue or know how it can be solved such that visitor groups are working for everyone?

In the specific case I'm using a "Product in Cart or Wish list" criteria with a specified product code.

I use the following versions of Episerver:

CMS v11.12.0.0
Commerce Manager v13.5.0

The use-case is that the user can does not have to have a user account this early in the flow.

Aug 30, 2019 13:19
Quan Mai - Aug 30, 2019 13:22
I will move this to Commerce forum

This sounds like a bug to me. i will file one and let Commerce team handles it 

Aug 30, 2019 13:48

Thanks for quick response Quan Mai, can you link me the case, so I can follow status on it?

Aug 30, 2019 14:19

The bug is COM-9892, but it will be a while before it gets triaged (and eventually visible to public)

Aug 30, 2019 14:24
This topic was created over six months ago and has been resolved. If you have a similar question, please create a new topic and refer to this one.
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