I have been used Episerver Insight to tracking all event of cart and now i want to show abandoned cart (carts not updated for about X hours) in insight tab
How can i write a custom filter in tab “Insight" to show abandoned cart (carts not updated for about X hours)?
Can anybody give me solution?
To do this you need to define a custom filter definition using KQL. Then execute it to find the profiles of people with carts that haven't been updated since a given date/time. More information about custom segments can be found below.
Define the filter:
Execute to get the data:
Thanks for your support!