We have a issue in Live environment (only) where we cannot edit/open a block. We get console error as stated above in heading. We're using Episerver 11 and application lies on Azure. same code works for prep environment. Any clues?
Have you enabled logging, e.g Application Insights? If you have, please check the logs for clues. Your information isn't suffcient for us to give you any pointers.
If you open the request in a new tab (in browser console), what does it give you?
It says that ”page could not be open temporariry” @quanmai
No we dont hv insights @johan
apparently that's a custom error page, what if you disable customError to see what it returns?
Hi Quan, pls ignore my last reply and see the preview in image attached at https://imgur.com/a/nEFUqZk
Is this a particular block or all blocks in general? The only way to resolve this issue is to find the "real" asp.net error message. The screenshot you have is a friendly error message and doesn't tell you anything about the real issue. You can ask Epi MS to turn on the logs so you can find out the details of the error (which is what Johan & Quan are trying to get to).