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Hi Eric Herlitz,
I selected blocks tab and see everything is empty. which mean all instance was deleted already
Thanks
The only ways I can figure to find out what could remain in the DB in SaaS is by either checking Graph or to use the import/export. In the latter case you should export everything and look in the export for references to the block.
The only ways I can figure to find out what could remain in the DB in SaaS is by either checking Graph or to use the import/export. In the latter case you should export everything and look in the export for references to the block.
Hi Eric Herlitz,
There are no content items exported
Can i have your skype then i will call and share screen for your support
Regards,
P
It appears as if your have some dangling references in the database, you'll need to proced via the help center. https://support.optimizely.com/hc/en-us/requests/new
Start here and include a link to this thread in the post since it should contain all information they can possibly need.
If you can get the keys (GUIDs) for the content items in the error message, and you're comfortable with Postman, you can try to delete them using the CMS Rest API -- make sure to skip the trash (permanent = true), since (as you've seen) they won't show up there.
API delete content: https://docs.developers.optimizely.com/content-management-system/v1.0.0-CMS-SaaS/reference/content_delete
Hello,
I can not delete the content type "Button" because it is in use by some page instance even i have deleted all page instance in CMS. Now in CMS i just see root page em empty block for all application, i also see empty in Trash
When i try go to recent gadget i see _layout then i click on it after that i see the list of page but i did not konw how to delete them
here is my screenshot:
Regards,
Thao Pham