I have a number field on a form named "Number of Tickets" this number needs to appear on an email to confirm with the submitted and another email to someone within my organization. When assembling the email in Episerver, I use the Insert Placeholder button to add this field to the email. The name appears correctly between the #s, but when the email arrives there is no number where the field was inserted. I have confirmed that the number is stored in the form data within Episerver. Is this a known issue?
As workaround for now, I'm using a text field for the user to enter this number but this is not ideal.
I've just tested the Number Field in email summary and it still works.
Which EPiServer.Forms version are you using ?
We're on 4.24.1. Below are some screenshots demonstrating this behavior. If there
I tried so many times but I could not reproduce the issue.
Do you have any customization code of Forms ?
Can you reproduce the error in fresh normal Alloy site with simple form ?
Thanks for trying to reproduce it. We do have some custom Forms code, I don't see where it could be interupting the number field specifically, but I will comb through our code and see if I can find the issue. It is a bit outdated (written for CMS 9, I believe), so some compatibility issues might be lurking in there. I'll give the Alloy site a try with stock Forms, if I can't find replicate the issue there, I'll add our custom code and see where that gets me.
I'll update this thread with any findings. Thank you.
Okay Eric. Hope that you can find out the root cause.