I'm trying to setup Silverpop add-on so I can use it with Episerver Forms. The client provided us the necessary Silverpop settings (pod#=2 and refresh token), but I'm getting an unothorized response back from Silverpop:
"Could not connect to Silverpop. {"error":"invalid_token","error_description":"Invalid refresh token supplied in the request."}"
Hi,
I'm trying to setup Silverpop add-on so I can use it with Episerver Forms. The client provided us the necessary Silverpop settings (pod#=2 and refresh token), but I'm getting an unothorized response back from Silverpop:
"Could not connect to Silverpop. {"error":"invalid_token","error_description":"Invalid refresh token supplied in the request."}"
I've tried 3 different tokens so far, but neither of them worked. The tokens were generated as recommended into the Silverpop documentation: https://developer.ibm.com/customer-engagement/tutorials/authenticating-with-the-apis/
I've tried a token from another client and that one seems to be working. However it's using pod# version 4. I'm not sure if that makes any difference.
Background information:
EPiServer.MarketingAutomationIntegration.Silverpop = 3.1.0
Episerver CMS = 10.10.4
Does anyone have any clue why the refresh tokens are not being validated?
Thank you,
Roxana