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Fuzzy Search

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Hi everone,

after working on several onsite search optimizations in the past few months for clients, I am still not convinced about using the Fuzzy Search or not. i would be curious to get some feedback from other Insite customers about this particular functionality?  Do you find this improved your search results? 

Thanks.

Patrick Ouellette
eCommerce Product Owner at Absolunet

#247125
Jun 28, 2019 5:00
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Hey Folks,

I've had the same result. Fuzzy search is still enabled, but we're close to turning it off. Suggested search was turned off day 1. Will check out your article Patrick

#247126
Feb 14, 2020 8:08
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Hi Colleen and Staci, 

thank you both for your comments. I am not surprised to hear that you decided to turn off the Fuzzy Search. Can you share a bit more on the method you are currently using to evaluate the quality of your search results?

Also, if you are interested in the subject, I have recently written a short article on how to improve internal search using Insite Software: https://absolunet.com/en/3-high-roi-ways-to-improve-search-on-insite/

Thanks.

Patrick Ouellette
eCommerce Product Owner at Absolunet

#247127
Aug 30, 2019 4:28
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Hi Patrick,

We also turned off fuzzy search. We found it to make our search results worse when it was on.

Staci

#247128
Aug 27, 2019 12:51
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I turned off Fuzzy Search as well - when on our search results are "worse" than when off

#247129
Aug 12, 2019 8:09
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