Getting real-time connection message very often

Muller

Vote:

I am getting the below message very often. It does not prevent the CMS to work though.

"A real-time connection could not be established with the server. This may be caused by incorrect configuration. Please see the User interface section in the user guide for further information."

#202420

Mar 26, 2019 10:46

Praful Jangid

Vote:

This is when you are running site without debug (ctrl+f5) and you change in code. Then you will need to refresh you website(CMS). That's all about the message is.

#202440

Mar 26, 2019 13:28

Quan Mai

Vote:

It sounds like you didn't enable Websocket in IIS?

#202442

Edited, Mar 26, 2019 13:35

Praful Jangid

Vote:

Hi Quan,

For that, do we need to have site hosted in IIS? Or this is applicable for any case (like running site as ctrl+f5)?

#202444

Mar 26, 2019 13:45

Quan Mai

Vote:

I'm not 100% sure, but I would guess it'll be the same

#202448

Mar 26, 2019 13:50

Praful Jangid

Vote:

I just verified that it (WebSocket Protocol) is enabled for me in IIS and I am running my site using ctrl+f5. I still see that popup in CMS everytime I do a code change/build.

#202450

Mar 26, 2019 13:57

Quan Mai

Vote:

That's expected because when you build the site because it's basically a restart, and I would think WebSocket need to refresh/reestablish the handshake.

However if it pops up everytime as OP mentioned then you should look into enabling WebSocket

#202451

Mar 26, 2019 14:06

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Getting real-time connection message very often