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All content grayed out in CMS Edit mode


On our stage site, all content is grayed out in Edit mode.  I've checked languages as I've seen other posts had something to do with language that caused this, but I can't change in under Tools in the Root.  It's also grayed out.  It's set in the System Configuration, Manage Website.  Our development site content can be edited just fine. 

I also have this same issue on our 2nd production server when I tried editing content in it.  Primary production server works fine for editing.  I don't know if this is a license issue, but License Information shows both development and stage MAC addresses are correct.  

I'm trying to get changes that were done on our development site by a previous developer to reflect on stage.  



Feb 20, 2020 15:56

Maybe a permission issue? What user are you logged in as?

Feb 20, 2020 16:24

I've verified permissions.  Logged in as admin and another user that has full permissions.  

Feb 20, 2020 16:29

Strange that it would work on one prod server and not another.

You're editing on the relevant language branch?

Feb 20, 2020 16:43

Only shows one language in Sites.  When I hover over it though, it says "The language is enabled, but not available on this site."  

Feb 20, 2020 16:56

If you select the root and Tools > Languages you say you're not able to change the Available Languages?

Feb 20, 2020 17:01

Have you enabled globalization under "System Settings"

Feb 20, 2020 17:07

Tools->Languages has grayed out selections.  Globalization is enabled in System Settings.  

Feb 20, 2020 17:19

Do you have the languages enabled correctly under "Manage Website Languages" with no weird permissions set?

I would go through these links again, just to make sure you haven't missed anything.

Feb 20, 2020 17:45

I just noticed the lock icon to the right of each page on the page tree view.  

Feb 20, 2020 18:13

Permission issue all along.  Even though I was listed in the group that should have had access, I didn't.  Fixed by readding the user.

Feb 21, 2020 14:56
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