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All content grayed out in CMS Edit mode

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On our stage site, all content is grayed out in Edit mode.  I've checked languages as I've seen other posts had something to do with language that caused this, but I can't change in under Tools in the Root.  It's also grayed out.  It's set in the System Configuration, Manage Website.  Our development site content can be edited just fine. 

I also have this same issue on our 2nd production server when I tried editing content in it.  Primary production server works fine for editing.  I don't know if this is a license issue, but License Information shows both development and stage MAC addresses are correct.  

I'm trying to get changes that were done on our development site by a previous developer to reflect on stage.  

Thanks!

Tim

#217300
Feb 20, 2020 15:56
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Maybe a permission issue? What user are you logged in as?

#217303
Feb 20, 2020 16:24
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I've verified permissions.  Logged in as admin and another user that has full permissions.  

#217305
Feb 20, 2020 16:29
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Strange that it would work on one prod server and not another.

You're editing on the relevant language branch?

#217306
Feb 20, 2020 16:43
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Only shows one language in Sites.  When I hover over it though, it says "The language is enabled, but not available on this site."  

#217307
Feb 20, 2020 16:56
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If you select the root and Tools > Languages you say you're not able to change the Available Languages?

#217309
Feb 20, 2020 17:01
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Have you enabled globalization under "System Settings"

#217310
Feb 20, 2020 17:07
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Tools->Languages has grayed out selections.  Globalization is enabled in System Settings.  

#217311
Feb 20, 2020 17:19
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Do you have the languages enabled correctly under "Manage Website Languages" with no weird permissions set?

I would go through these links again, just to make sure you haven't missed anything.

http://webhelp.episerver.com/16-1/EN/addons/languages.htm

http://webhelp.episerver.com/16-1/EN/platform/managing-multiple-languages.htm

#217313
Feb 20, 2020 17:45
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I just noticed the lock icon to the right of each page on the page tree view.  

#217314
Feb 20, 2020 18:13
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Permission issue all along.  Even though I was listed in the group that should have had access, I didn't.  Fixed by readding the user.

#217363
Feb 21, 2020 14:56
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