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Epi Commerce 6 R3, can't delete contacts


Did anyone run into problems with deleting contacts in Commerce Manager? Error message we get is:
The action was not processed. It may depend on system restrictions or security settings.

Version: EPiServer Commerce 6 R3

It doesn't seem to be access rights issue, as it's not working for Admin user too. DB script seems to be only partial solution, as it's the functionality that our client should have available. 

Strange thing is that when contact has the account defined, the account itself is deleted correctly but contact stays. 


Oct 10, 2014 11:05

Check if the contact got any adresses, orders, carts etc connected to it and delete those first. A contact cannot be deleted if it is a dependency to other items.



Oct 10, 2014 12:35
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.