Redemption per user only works for logged in user. Can you check if the user is properly logged in?
Thanks Quan. Site is in drupal, we only provide services. Is there any workaround to fix this issue?
It's by design, and quite logical if you think about it. How do you verify that you only make 1 purchase per customer if you cannot authenticate the user? :) If the same person goes to another device, you'd be able to make the purchase there.
So it's not really an issue. If you really want this behavior and accept the flaws then I guess you could store it in a cookie somehow, but that solution is not robust enough for a framework, that'll have to be a custom implementation you do! :)
We use episerver site to provide Web API services.
Redemption limit per customer in promotions is working fine for normal site, but not working in service sites.
Is there any workaround to resolve the issue.Kindly help.
Thanks in advance