London Dev Meetup Rescheduled! Due to unavoidable reasons, the event has been moved to 21st May. Speakers remain the same—any changes will be communicated. Seats are limited—register here to secure your spot!
AI OnAI Off
CMS + CMP publishing integration issue: Failed to get access token
Hi Tung, have you added the CMP ClientId and ClientSecret in your appSettings.json ?
This will be used by the CMS to get the auth token to access the CMP API
Apr 04, 2025 0:59
Hi Ronil,
Thanks for your reply. Yes I already created an app in my CMP and added these settings under the appSettings.json. The exception happens in this particular API: https://cmp.optimizely.com/api/v3/tasks/67e6ad7505f9f8d461c8e9d4/structured-content/cms
This might be an internal API from CMP because I couldn't find it in the CMP Open API documentation
Apr 04, 2025 4:19
Yes I did. I grant the access right to the clientid "cmp_publishing_integration" as well. I only skiped the multi CMP instances configuration part because I only work with one instance of CMP.
In fact, I can pull the content tree from the CMS, the problem only occurs when I hit "Add To Task" button to return to the Task screen
Apr 04, 2025 6:24
Today I used Ngrok to connect CMP to my local environment. Interestingly I found a message from the CMS at the same time as the error appears in CMP:
2025-04-04 16:02:58.541 +07:00 [INF] opti-fallback-scheme was not authenticated. Failure message: Authentication failed.
Apr 04, 2025 14:33
Hi folks,
I followed this documentation to integrate our DXP-hosted CMS website into Content Marketing Platform. However when I select an existing page from the CMS channel, this error shows up:
Not sure what's wrong with my integration settings, but the CMS Content Tree actually loaded successfully when I hit "Add Content" button. It just broke after I chose a page and selected "Add To Task".
This is my current CMP configuration (I did also add UseCmsCmpPublishingPreviewLinks under Startup as well):
services.AddCmsCmpPublishing();// Allow the quick editor to be embedded into CMP via an iframeservices.Configure<CookieAuthenticationOptions>(OptimizelyIdentityDefaults.CookieSchemeName, options =>{options.Cookie.SameSite = SameSiteMode.None;options.Cookie.SecurePolicy = CookieSecurePolicy.Always;});if (webHostingEnvironment.IsDevelopment()){// This automatically configures dev signing credentials to call Integration APIservices.Configure<CmsServiceOptions>(o =>{o.AddDevelopmentSigningCredentials();});}Have anybody experienced this issue before?
Thank you,
Tung