Sudden login problems

Patrik Berglund
Patrik Berglund
Vote:
 
Sorry if this has been asked before, but I searched and couldn't find anything. A clients EPiServer 4.61 installation all of a sudden fails all authentication attempts on all accounts. A server reboot does not help, and as far as I know, nothing has been changed on the server (except perhaps content changes). I don't have physical access to the server (nor can I log in remotely), so I would like to know, is it possible to turn on detailed debugging information about why an authentication attempt fails? Regards, /Patrik
#17687
Aug 15, 2007 11:15
Per Hemmingson
Per Hemmingson
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Hi, Yes its possible and recommended. See this FAQ about how to enable EPiServer Logging: http://www.episerver.com/en/EPiServer_Knowledge_Center/FAQ_EPiServer_4/1053/6486/ More detailed information can be found in this technote: http://www.episerver.com/en/EPiServer_Knowledge_Center/Documentation/TechNotes/Logging-in-EPiServer/ Regards Per
#18527
Aug 15, 2007 16:40
Patrik Berglund
Patrik Berglund
Vote:
 
Thanks! Although it wasn't helpful in debugging _why_ login fails (the logs only says "1.2.3 Authenticate request" and nothing about failed logins), I did see that some users actually managed to login. So I guess the admin account and some of the editor accounts have lost their rights somehow...
#18528
Aug 16, 2007 12:37
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