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Sudden login problems
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Sorry if this has been asked before, but I searched and couldn't find anything.
A clients EPiServer 4.61 installation all of a sudden fails all authentication attempts on all accounts. A server reboot does not help, and as far as I know, nothing has been changed on the server (except perhaps content changes).
I don't have physical access to the server (nor can I log in remotely), so I would like to know, is it possible to turn on detailed debugging information about why an authentication attempt fails?
Regards,
/Patrik
Aug 15, 2007 11:15
Hi,
Yes its possible and recommended. See this FAQ about how to enable EPiServer Logging:
http://www.episerver.com/en/EPiServer_Knowledge_Center/FAQ_EPiServer_4/1053/6486/
More detailed information can be found in this technote:
http://www.episerver.com/en/EPiServer_Knowledge_Center/Documentation/TechNotes/Logging-in-EPiServer/
Regards Per
#18527
Aug 15, 2007 16:40
Thanks! Although it wasn't helpful in debugging _why_ login fails (the logs only says "1.2.3 Authenticate request" and nothing about failed logins), I did see that some users actually managed to login. So I guess the admin account and some of the editor accounts have lost their rights somehow...
#18528
Aug 16, 2007 12:37
