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Page tree actions are not instant


Since version 12 upgrade our customer and their editors have been experiencing an issue with the page tree where the actions such as delete and move are not reflected immediately on the user interface. This causes them to repeat the action only to get an error message. I inspected the issue and it seems like the delete action triggers a call to /EPiServer/cms/Stores/contentstructure/ and the response of this request in turn triggers a refresh on the page tree. 

However, when testing in Slow 3G throttle mode this HTTP call took 12 seconds for me to complete in integration environment. The page tree does not show any spinners or whatsoever during this period to give an indication to editors that something is happening in the background.

I think a simple spinner would solve this issue.

Apr 22, 2024 14:42

The reason of slowness could be due to the less resources we have in lowere environments (like integration or Preprod). Are you seeing that same issue in prod as well? If yes then definatly there is an issue need to investigate.

And, for the spinner, you can raise a request here so that it can be reviewed and considered to be added in future releases.

Apr 22, 2024 14:50

Yes, the issue happens in production environment too.

Apr 22, 2024 14:51

Here is the proposal in the feedback portal:

Apr 22, 2024 15:02

Added my valuable to your request. I think we can max vote upto 30 only :D.

And, if you are seeing this happening on prod as well then you may need to investigate in a fresh version setup on local to see if that happens there as well.

Apr 22, 2024 15:27
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