Looking at the error your log is spitting out which seems to be a connection issue lead me to https://stackoverflow.com/questions/20228644/smtpexception-unable-to-read-data-from-the-transport-connection-net-io-connect and https://stackoverflow.com/questions/1011245/how-can-i-send-emails-through-ssl-smtp-with-the-net-framework/1014876#1014876
Is this in the DXP? Maybe you have a configuration issue if it's not
Thanks for answering, Scott!
We're running our site on premise, on four web servers. The mail settings in web.config look like this:
<system.net> <mailSettings> <smtp from="<VALID_FROM_ADDRESS>" deliveryMethod="Network"><network host="<VALID_MAIL_SERVER>" port="25" userName="" password="" defaultCredentials="false" /></smtp> </mailSettings> </system.net>
(We have our own mail server.)
Is there some way to extend the logging of the EPiServer Forms addon? Or maybe enable som retry mechanism?
Has anyone else encountered the error below and managed to resolve it?
We have this weird case were mails have gone missing after forms have been submitted, but only sometimes. Therefore, since some mail arrive, the mail configuration in Web.config should be correct.
Is there some way to enable more EPiServer Forms logging? Or any other suggestion?
This is very troublesome because some people rely on the mails being delivered correctly.