Connector crawl only pulls 1 document


We have connector set up to crawl one of our company sites. We verified this site does not dis-allow ( via robots.txt) any such crawls. But the crawl returns only one docuement where it should be pulling many. How do we troubleshoot this? 

May 11, 2018 23:10

Hi Rob,

Could you share URL to website and URL to document you expect crawler to find and index?

May 15, 2018 14:52

Here is the site: There are several files that would be indexed.

May 18, 2018 23:19

Hi Rob,

First thing I react to is the redirect to

I am not sure Find crawler will follow a redirect to another domain/subdomain without specifically allowing it to.

Have you tried crawling directly?

May 19, 2018 16:04
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.