Recepients of newsletter get login box

Silje Sletteng

Vote:

Episerver mail was used to send out a newsletter to det customers but they only recieved a login box. I tried to send a preview test mail and it worked out just fine. Any pointers to what could be wrong?

#33437

Oct 13, 2009 14:36

Joakim Platbarzdis

Vote:

The page used for the content of the mailing must be publicly available; you must be able to see it without being logged in.

Can you verify that's the case?

#33446

Oct 13, 2009 15:34

Silje Sletteng

Vote:

Yes, you can se it without being logged in. Everyone have read rights for that page.

#33448

Oct 13, 2009 15:44

Joakim Platbarzdis

Vote:

And is it published?

#33449

Oct 13, 2009 15:45

Silje Sletteng

Vote:

Yes, it is published. I can view the page and it displays correctly even when I`m not logged on..

#33450

Oct 13, 2009 15:47

Joakim Platbarzdis

Vote:

Judging from what you have described, this sounds out of the ordinary.

Please register a support case at http://world.episerver.com/Support/Register-Support-Incident/ so we can collect more information about your installation environment and follow up on this.

#33452

Oct 13, 2009 16:16

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Recepients of newsletter get login box