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Have you looked at http://world.episerver.com/Documentation/Items/Developers-Guide/EPiServer-Mail/Developers-Guide---EPiServer-Mail-50/Developers-Guide_Rev4/? On the subject of updating user profiles and working with CRM entities have a look at http://crmframework.codeplex.com/
Can we integrate EpiMail with Microsoft Dynamics 2011 to source the subscriber lists and update user profiles?