Commerce Marketing UI should show actual orders made on a campaig

Commerce Marketing UI should show actual orders made on a campaign

Jakob Hellsten

Vote:

Hi,

when looking at the Marketing UI in Commerce the total amount of orders are shown (except the ones that has been deleted of course). This can be a bit misleading for users that want to see the amount of successful orders for a specific voucher campaign. The users want to see only successful purchaseorders or successful purchaseorders in addition to all orders made.

Test Scenario: We have used credit card payment and made 3 different purcases with three different statuses. "Waiting Exchange", "Cancelled" and "In Progress". In the Marketing UI you can see that there has been 3 orders that has used this voucher code. But the most beneficial for the marketing ui user in this situation would be to not show the ones that have been cancelled as they in fact are not purchase orders that has succesfully used this voucher. It would be beneficial to either only see the successful ones or both total orders and the successful ones.

Best Regards / Jakob

#182643

Edited, Sep 27, 2017 9:11

Magnus Rahl

Vote:

At the very least it does not seem correct to count Cancelled orders. I have added a bug report to investigate this. Thanks for your report!

#182647

Sep 27, 2017 10:25

Jakob Hellsten

Vote:

Thanks Magnus, our customer will be glad to hear this :)

#182660

Sep 27, 2017 13:23

Quan Mai

Vote:

This is fixed in Commerce 11.2.6, the cancelled orders are no longer counted toward redemption.

11.2.6 will be available soon (probably today or earlier next week)

#183196

Oct 06, 2017 14:48

Jakob Hellsten

Vote:

Thanks for the update Quan. We will upgrade as soon as possible.

#183201

Oct 06, 2017 15:37

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Commerce Marketing UI should show actual orders made on a campaign