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Specific group for Customer Management access from Commerce Manager interface (site)


Currently there is no specific group(role) to provide access only to Customer Management section from CommerceManager interface.

EPiServer Reference Ticket : #500831 : User access & management for EPiServer CMS & Commerce site. As per EPiServer support suggetsion, we are raising this feature request.

Background detail from ticket: 

Giving CommerceAdmin access which enabled Catalog Management & Order Management from CommerceManager. Giving Administrator access gives full access. There is a need to have separate group for User Management from Commerce Manager site (interface).

Please refer User C access from below table:


Access to be given



User A

Catalog Management


Only Catalog management

User B

Order Management


Only Orders management

User C

Customer Management


Only Customer management

User D

Administrator including Catalog, order, Customer management


Full Admin access

Please let us know.


Jul 27, 2020 8:46

Hi Mouneshwar

You can actually create your own role (in CMS Admin). Then you can assign fine-grained Commerce permissions to it ("Permissions for Functions", in CMS Admin).

Hope it helps you out.

Jul 27, 2020 11:58

Hi Stefan,

Thanks for your response, We have implemented SSO hence CMS admin section will not be fully accessible as confirmed by EPiServer support team as well. We want to have access to Contacts and Business foundation objects created in Commerce Manager, so we have the dedicated role to access Customer management.

We had extensive discussion with EPiServer support team and came to this conclusion.

EPiServer Reference Ticket : #500831

Aug 11, 2020 7:15

Do you have user and role synchronization set up to run after a user logs in with SSO (are you calling ISynchronizingUserService.SynchronizeAsync)?

If you have this in place, then you can add permissions to your CustomerManager role. I last solved this by assigning the permissions with SQL inserts.

Aug 11, 2020 10:49
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