Hiep Le
Jul 24, 2023
(0 votes)

No valid combination of account information found

You might have stumbled upon the error below while upgrading the minor commerce version:

I encountered this while upgrading from EPiServer Commerce version 13.32.3 to 13.33.0.

Google gave me this: https://stackoverflow.com/questions/13913589/azure-blob-storage-no-valid-combination-of-account-information-found

So I wondered what does my upgrade have anything to do with Azure Blob Storage? 

Turned out, it has something to do with Azure Blob Storage indeed.

In version 13.33.0, you can use Azure Blob Storage to keep the site's blobs, using this article if you want to do that: https://world.optimizely.com/blogs/ram-kumar-k/dates/2018/3/using-azure-cloud-for-storing-episerver-cms-blobs/

It gave me the hint to find that the upgrade has inserted a new provider section below in my Web.config

<blob defaultProvider="azureblobs">
        <add name="azureblobs" type="EPiServer.Azure.Blobs.AzureBlobProvider,EPiServer.Azure" connectionStringName="EPiServerAzureBlobs" container="mysitemedia"/>
<event defaultProvider="azureevents">
        <add name="azureevents" type="EPiServer.Azure.Events.AzureEventProvider,EPiServer.Azure" connectionStringName="EPiServerAzureEvents" topic="MySiteEvents"/>

Additionally, new connections were added:

<add name="EPiServerAzureBlobs" connectionString="DefaultEndpointsProtocol=https;AccountName=mystorageccount;AccountKey=abcdefghijklmnoabcdefghijklmnoabcdefghijklmno"/>
    <add name="EPiServerAzureEvents" connectionString="Endpoint=sb://myservicebus.servicebus.windows.net/;SharedAccessKeyName=RootManageSharedAccessKey;SharedAccessKey=abcdefghijklmnoabcdefghijklmnoabcdefghijklmno="/>    

Commented out both sections since I am not going to use them yet and my site is back to life.

Jul 24, 2023


Please login to comment.
Latest blogs
How to fix scheduled job 'Remove Abandoned BLOBs' if it keeps failing

Optimizely inlcudes a job named 'Remove Abandoned BLOBs'. This post will help you fix it if it's no longer working.

Henning Sjørbotten | Sep 26, 2023 | Syndicated blog

Optimizely Web Experimentation Metrics

Within the domain of Optimizely Web Experimentation Metrics, the emphasis is on objective key performance indicators (KPIs) selected to assess an...

Matthew Dunn | Sep 23, 2023 | Syndicated blog

Optimizely For you Intranet

Having been at Optimizely and in the CMS industry for nearly 16 years I have seen clients’ intranet requirements go from a simple site just to hous...

Robert Folan | Sep 22, 2023

Vulnerability in EPiServer.GoogleAnalytics v3 and v4

Introduction A potential security vulnerability was detected for Optimizely Google Analytics addon (including EPiServer.GoogleAnalytics and...

Bien Nguyen | Sep 20, 2023