The same skillset as the initial setup/installation is required for on-going maintenance and customization.
When upgrading, it is important to understand the difference between the old version and the new version, especially in the case of Content Cloud 11 and Content Cloud 12, where the foundation code has been changed to .NET 5.
When using Content Cloud as a business user, the skillset required will vary pending on the implemetation of the platform. However, we have training programs that will go over the common elements that are available on our platform regardless of how it is implemented:
- Creating website content
- Version control
- Edit properties and page settings
- Running reports
- Creating content in multiple languages
- Managing user logins and user groups
- System configuration (settings, websites, languages, categories)
- and more