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Drag and Drop Page Sort Not Working

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I recently moved my website to another server and have had quite a difficult time getting everything working as it should. The most recent problem I've had is the page sort order in the CMS. When you drag and drop a page to a different location, it would usually refresh the frame with the new value, however when I drag and drop a page now, it just remains the same. If I refresh the page, I can see the change, but this doesn't happen automatically. I've looked in Firebug and it makes the call to CMS/Edit/EditCommand.aspx and throws a javascript error stating:

SyntaxError: invalid label: line 239
eval("parsedResult = " + result);
#61057
Sep 05, 2012 18:16
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Could be a Page Name with odd characters and/or not encoded properly. I think I've seen something like this then.

#61059
Sep 05, 2012 18:35
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how can I check if something is encoded properly? this was all working fine on the server I built it in, all I've done is copy the database and files to a new server. The only character that isnt A-Z or 0-9 is '&' in a few page titles. This hasn't been an issue before and the data has all remained the same.

#61060
Sep 05, 2012 18:55
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Anything suspicious in the params of the request to CMS/Edit/EditCommand.aspx when you look through Firebug?

And what does it's response look like?

#61072
Sep 06, 2012 9:25
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Doesn't look to be anything odd in the post, other than the encrypted vals, this is what it's sending.

__CALLBACKPARAM{"command":"execute","action":"move","sourcePage":"1579","destinationPage":"24","sortIndex":"8"}


and the response

{"confirmationMessage":null,"confirmationProperty":null,"errorMessage":null,"buttonState":null,"currentPageUrl":null,"copyStartedMessage":null,"type":null,"commandEvents":[{"commandName":"pagechildrenreordered","data":"24","navData":null}]}

 

I will also note that I'm not longer reveiving an error message, it just doesn't refresh the frame after the sort goes through.. If I manually refresh, I can see the updated sort position

#61131
Edited, Sep 07, 2012 15:34
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Did you start a case with Support?

#62161
Oct 16, 2012 9:44
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