Virtual Happy Hour this month, Jun 28, we'll be getting a sneak preview at our soon to launch SaaS CMS!

Try our conversational search powered by Generative AI!

Co-browsing solution - recommendations?

Vote:
 

Hi there,

Has anyone had to integrate with a cobrowsing solution, in order to allow Customer Service agents to instantly view and interact with customers’ web browsers, so that they can see what the customer sees and help them live?

We are using Content Cloud and B2C Commerce.

There are a few solutions out there but I'm looking for any recommendations or past experiences / lessons learned.

Thanks!

#267240
Edited, Nov 23, 2021 14:49
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.