Aug 21, 2009
visibility 6938
star star star star star
(0 votes)

File Manager and Missing Thumbnails

Recently I encountered a problem whereby viewing thumbnails for images within EPiServer's file manager would not render correctly.

image

After much investigation as to why this problem occurred, I found that the issue was due to incorrect permissions on the '/util/temp/thumbcache/' folder within the site's application folder.

In order to correct the problem, 'IIS_WPG' needs to have modify and write permissions on the said folder. To grant modify permissions, right click on the thumbcache folder, select properties and navigate to the security tab. Here you will be able to add IIS_WPG to your permissions list and select modify rights for that group.

image

Aug 21, 2009

Comments

error Please login to comment.
Latest blogs
Surviving a Dirty Feed. Part 3: Error Handling and Event Batching

Committing a 250,000-row Optimizely catalog import row by row, returning a per-row failure report, and coalescing catalog events into one per batch.

Stanisław Szołkowski | Oct 16, 2026 |

Building UI Extensions for Optimizely SaaS CMS

Introduction Developers have been extending the functionality of Optimizely PaaS CMS for years using addons built in C# and deployed as NuGet...

Mark Stott | Oct 15, 2026

Cheapskate AI Translator: Because Translation Should Not Require a Second Mortgage

There is a particular kind of software project that begins with a detailed architecture document, a product roadmap, and a carefully assembled...

Linh Doan Cuu | Oct 15, 2026

Computed Fields in CMS 13 Content Contracts with Optimizely Graph

Content Contracts in Optimizely CMS 13 allow different content types to share a common structure when querying Optimizely Graph. But what if the...

Mardy | Oct 14, 2026