Dmytro Duk
Optimizely
Aug 7, 2020
visibility 2974
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(3 votes)

Planned maintenance of Visitor Intelligence data storage in East US

Data storage used by Visitor Intelligence and Profile Store in East US requires maintenance to enable Microsoft to migrate resources to newer hardware in Azure.

The maintenance is planned on Monday, August 10, 02:00-04:00 AM Eastern Time Zone, when the traffic is minimal in East US. This maintenance will not affect any other regions.

While most product updates and changes cause no services interruption, this update may result in a delay in event processing during the update. The product will catch up with event processing after the update is completed and events tracked during the update should not be lost. Please try to minimize using Profile Store REST API during the maintenance, please avoid updating data.

We apologize for any impact that this maintenance may have. The team works hard to minimize the impact of this maintenance, and to provide our customers with as much information as possible.

Aug 07, 2020

Comments

Scott Reed
Scott Reed Aug 10, 2020 02:42 PM

Is a blog really the best place for this? Seems like this is something really that's a service announcment whereas the blogs are mostly for developers.

Dmytro Duk
Dmytro Duk Aug 10, 2020 04:48 PM

Agree. In this case, it was the best place to make it visible for anyone who may be concerned.

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