Try our conversational search powered by Generative AI!

Jonas Lindau
Apr 29, 2013
  3378
(0 votes)

Getting “Error–<domain user> is not a valid user or group”, when upgrading?

I’ve upgraded a lot of sites in my days, but I still run into new errors. Even when you do it the right way, by upgrading the test-environment and collect as much information you can, there is still a chance it won’t work on the production servers. This error was one of those times…

At first I tried all the obvious things, like check if account was locked, did it have all the correct permissions etc. When all of this was confirmed I really didn’t have much more ideas. But then it hit me! I checked the account in Active Directory once more, and saw that the account name was so long, the “pre-Windows 2000”-name was truncated. For some reason, EPiServer Deployment Center uses this legacy login name during upgrade, and when the name is truncated it won’t work!

So this is what I did:

1. After starting Deployment Center and executed the correct upgrade, this error occurred:

Capture

 

2. Check the account in Active Directory to find out the name is truncated:

Capture_2

 

3. Rename the account using a shorter name.

4. Modify the application-pool so it uses the new username

5. Run upgrade again.

Apr 29, 2013

Comments

Please login to comment.
Latest blogs
Introducing Image Transformer - AI Assistant for Optimizely

We've got something super cool to share with you, and it's all about giving your images a fresh spin. Image Transformer, the latest feature from ou...

Luc Gosso (MVP) | Feb 26, 2024 | Syndicated blog

Welcome 2024 Winter OMVPs

Hello, Optimizely community! We are thrilled to announce and welcome the newest members to the Optimizely Most Valuable Professionals (OMVP) progra...

Patrick Lam | Feb 26, 2024

Optimizely Opal... what it does actually do?

At Opticon 2023, Optimizely announced its first AI product Opal. AI is definitely the new tech buzzword in 2024 and with promises that AI will be...

Jon Jones | Feb 25, 2024 | Syndicated blog

How to add more Content Area Context Menu Item in Optimizely CMS 12

Hey folks, today I will share something related to Context Menu customization in the Content Area of Optimizely CMS. As you know, the content area ...

Binh Nguyen | Feb 25, 2024