David Ortiz
Oct 11, 2024
visibility 1341
star star star star star
(2 votes)

Multiple Anonymous Carts created from external Head front fetching custom Api

Scenario and Problem

Working in a custom headless architecture where a NextJs application hosted in Vercel consumes a custom API built in a Optimizely solution which works as a proxy between Optimizely Commerce Checkout actions (Get Cart, Add to Cart, etc) we faced and issue with guest users and duplicated carts.

The issue was that whenever an anonymous user call to api POST AddToCart , a new cart was created with a different anonymousId. But this was not happening from Postman, where same api method "Add to Cart" was always adding products to the same cart. 

So, from postman we had always the same anonymous cart but from external FE app, a new cart was created in each fetch to the same Api AddToCart.

Solution

The cause of the issue was that from the FETCH that called the API, we were not including the cookies as part of the http request. So, Optimizely was thinking that each request came from a different client, reponding with a different AnonymousId value. 

We realized about it inspecting postman "Cookies" tab that are part of each HTTP request and thinking that maybe our Frontend FETCH code was not including cookies. 

Finally, we found this post specifying that native FETCH API doesn't include cookies by default.

Adding the configuration to include it, everything started to work correctly, sending the same AnonymousId in each request. Anonymous carts duplication error was fixed with that.

https://stackoverflow.com/questions/34558264/fetch-api-with-cookie

In our case, we used the second resolution:

Hope it can be useful for someone else!

Oct 11, 2024

Comments

Sujit Senapati
Sujit Senapati Oct 31, 2024 08:31 PM

I didn't know we could fetch using credentials "include" will include the session cookie information. Good finding.

error Please login to comment.
Latest blogs
Copies vs. Connections: Modeling Content Areas for Multilingual Success

Starting With the Simple Question Most multilingual content modeling conversations start with a deceptively simple question from a client: "If we s...

Vipin Banka | Aug 23, 2026

Content Transfer coming to Optimizely SaaS CMS

Back in June I released Content Transfer on the Optimizely nuget feed – today I’m releasing version 1.0 , because we’ve had it running out in the...

Matt Pallatt | Aug 23, 2026

Improving Optimizely Product Information in LLM Tools

Tools like Claude Code can be great for working with Optimizely CMS, but when they index outdated or incomplete information about developing a...

Nicholas Sideras | Aug 21, 2026 |

How to Get a Bacpac Out of DXP (And Never Do It By Hand Again)

Every Optimizely DXP project eventually runs into the same task: getting production data onto a local machine so you can actually troubleshoot...

KennyG | Aug 20, 2026