World is now on Opti ID! Learn more

David Ortiz
Oct 11, 2024
  681
(2 votes)

Multiple Anonymous Carts created from external Head front fetching custom Api

Scenario and Problem

Working in a custom headless architecture where a NextJs application hosted in Vercel consumes a custom API built in a Optimizely solution which works as a proxy between Optimizely Commerce Checkout actions (Get Cart, Add to Cart, etc) we faced and issue with guest users and duplicated carts.

The issue was that whenever an anonymous user call to api POST AddToCart , a new cart was created with a different anonymousId. But this was not happening from Postman, where same api method "Add to Cart" was always adding products to the same cart. 

So, from postman we had always the same anonymous cart but from external FE app, a new cart was created in each fetch to the same Api AddToCart.

Solution

The cause of the issue was that from the FETCH that called the API, we were not including the cookies as part of the http request. So, Optimizely was thinking that each request came from a different client, reponding with a different AnonymousId value. 

We realized about it inspecting postman "Cookies" tab that are part of each HTTP request and thinking that maybe our Frontend FETCH code was not including cookies. 

Finally, we found this post specifying that native FETCH API doesn't include cookies by default.

Adding the configuration to include it, everything started to work correctly, sending the same AnonymousId in each request. Anonymous carts duplication error was fixed with that.

https://stackoverflow.com/questions/34558264/fetch-api-with-cookie

In our case, we used the second resolution:

Hope it can be useful for someone else!

Oct 11, 2024

Comments

Sujit Senapati
Sujit Senapati Oct 31, 2024 08:31 PM

I didn't know we could fetch using credentials "include" will include the session cookie information. Good finding.

Please login to comment.
Latest blogs
Password protect your Optimizely CMS content

Want to share some private content on your website with basic password protection? You can do this with an Optimizely form and Audience based...

Brian Gerby | Jul 17, 2025 |

Importing Form Submission Data into Optimizely Forms Using DdsPermanentStorage

Recently, we needed to import a large number of records from a third-party system into Optimizely Forms . The data was available in CSV format, and...

Pawan Singh | Jul 16, 2025

Cancelling CMS Scheduled Jobs

From flags to tokens: making Optimizely CMS scheduled jobs more elegant with .NET cancellation tokens.

Damian Smutek | Jul 16, 2025 |

Optimizely Frontend Hosting: Deploy Without PowerShell Using the @kunalshetye/opticloud Package

In my last two blog posts, I walked through how to get started with deploying a headless app to Optimizely Frontend Hosting using PowerShell and th...

Szymon Uryga | Jul 15, 2025