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Order search: Cannot search by customer/email for class type "Shopping cart" for serialized carts

Found in

EPiServer.Commerce 12.4.0

Fixed in

EPiServer.Commerce 12.9.0

(Or a related package)

Created

Jul 13, 2018

Updated

Sep 24, 2018

State

Closed, Fixed and tested

Description

Steps to reproduce

  1. In Commerce Manager of Quicksilver site, go to Order management.
  2. Select Order Search.
  3. Select Class Type "Shopping cart".
  4. For a customer who has a cart, input the customer/email (e.g., Cruz Graham).
  5. Click the "Search" button.

Expected:
Search results show that customer's carts.

Actual:
Nothing changes.
Note: There was no such problem with Class type "Purchase order" or "Payment Plan".