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Mobile version link is not working properly in epi server

Vote:
 

When we click on a menu link which is configured to an external site, Episerver redirects to the below url and then we are getting blank page in the mobile version.

Mobile version link: 

http://<domain.com>/modules/EPiServer.Vizzit/templates/ExternalWebPage.aspx?id=6189&epslanguage=en 

This link renders a blank page and does not get redirected to the destination url which was configured in EPiserver. We tried to debug the code but we could not modify the above url to point to the destination url as the field was readonly. 

The site is working fine in desktop version and only has issue in mobile version.

Has anyone encountered similar issues. Any suggestions on this will greatly help us in resolving this issue.

#210947
Dec 13, 2019 7:54
Vote:
 

EPiServer.Vizzit? What version CMS are you on? EPiServer.Vizzit doesnt exist in nuget feed, ask the vendor https://www.vizzit.se/h/en/cms-integration/ ? if you still use it, or remove it if not and you rebuild the menu? Are customer still using the Vizzit tracking? because its probably a tracking system.

Good luck!

#210952
Dec 13, 2019 9:35
Vote:
 

Thanks for your reply. we are using epi server 7.5 and also tried to visit given vizzit website but we did not find any support or support forums.

#211090
Dec 17, 2019 13:46
This topic was created over six months ago and has been resolved. If you have a similar question, please create a new topic and refer to this one.
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