All content grayed out in CMS Edit mode

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All content grayed out in CMS Edit mode

Vote:

On our stage site, all content is grayed out in Edit mode. I've checked languages as I've seen other posts had something to do with language that caused this, but I can't change in under Tools in the Root. It's also grayed out. It's set in the System Configuration, Manage Website. Our development site content can be edited just fine.

I also have this same issue on our 2nd production server when I tried editing content in it. Primary production server works fine for editing. I don't know if this is a license issue, but License Information shows both development and stage MAC addresses are correct.

I'm trying to get changes that were done on our development site by a previous developer to reflect on stage.

Thanks!

Tim

#217300

Feb 20, 2020 15:56

Vote:

Maybe a permission issue? What user are you logged in as?

#217303

Feb 20, 2020 16:24

Vote:

I've verified permissions. Logged in as admin and another user that has full permissions.

#217305

Feb 20, 2020 16:29

Jake Jones

Vote:

Strange that it would work on one prod server and not another.

You're editing on the relevant language branch?

#217306

Feb 20, 2020 16:43

Vote:

Only shows one language in Sites. When I hover over it though, it says "The language is enabled, but not available on this site."

#217307

Feb 20, 2020 16:56

Jake Jones

Vote:

If you select the root and Tools > Languages you say you're not able to change the Available Languages?

#217309

Feb 20, 2020 17:01

Vote:

Have you enabled globalization under "System Settings"

#217310

Feb 20, 2020 17:07

Vote:

Tools->Languages has grayed out selections. Globalization is enabled in System Settings.

#217311

Feb 20, 2020 17:19

Vote:

Do you have the languages enabled correctly under "Manage Website Languages" with no weird permissions set?

I would go through these links again, just to make sure you haven't missed anything.

http://webhelp.episerver.com/16-1/EN/addons/languages.htm

http://webhelp.episerver.com/16-1/EN/platform/managing-multiple-languages.htm

#217313

Feb 20, 2020 17:45

Vote:

I just noticed the lock icon to the right of each page on the page tree view.

#217314

Feb 20, 2020 18:13

Vote:

Permission issue all along. Even though I was listed in the group that should have had access, I didn't. Fixed by readding the user.

#217363

Feb 21, 2020 14:56

This topic was created over six months ago and has been resolved. If you have a similar question, please create a new topic and refer to this one.