November Happy Hour will be moved to Thursday December 5th.

AI OnAI Off

IE11 cart issue on V6

Deb Brookes
Deb Brookes
Vote:
 

Hi, if you are shopping on the site you can add items to the cart.

When you proceed to checkout, then Login as an exisitng client the contents of the shopping cart are lost.

On testing I found that the site works fine in chrome, firefox etc, and also if you put the site into compatibility mode.

I tried adding http-equiv="X-UA-Compatible" content="IE=EmulateIE9" /> and http-equiv="X-UA-Compatible" content="IE=EmulateIE10" /> and even http-equiv="X-UA-Compatible" content="IE=EmulateIE8" /> but this has made no difference.

Any ideas on how to resolve this muchly appreciated.

Thanks

#139359
Sep 30, 2015 16:11
Richly Chheuy
Richly Chheuy
Vote:
 

Hello,

By V6, are you referring to CMS 6? And if you're referring to cart functionality, I'm assuming you're using at least Commerce R2? 

#139364
Sep 30, 2015 22:24
Deb Brookes
Deb Brookes
Vote:
 

Yes - I belive that is correct.....

#139366
Sep 30, 2015 22:56
Richly Chheuy
Richly Chheuy
Vote:
 

It's strange that the cart contents disappear if using IE. Maybe you can submit a ticket to Developer Support, provide an environment where we can reproduce the issue or submit a screencast showing the behavior live.

#139478
Oct 03, 2015 0:13
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.