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Cannot upload images in TinyMCE in Commerce module

Kristoffer Lindén
Kristoffer Lindén
Vote:
 

Hi!

When I try to upload an image in the editor in the Catalog or Marketing section of Commerce I get an error. In the CMS part everything works just fine.

Unable to load /episerver/cms/Stores/contentstruct…media&dojo.preventCache=1608298180254 status: 500"
<!DOCTYPE html>
<html>
    <head>
        <title>Value cannot be null.<br>Parameter name: source</title>
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         @media screen and (max-width: 479px) {
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    </head>

    <body bgcolor="white">

            <span><H1>Server Error in '/' Application.<hr width=100% size=1 color=silver></H1>

            <h2> <i>Value cannot be null.<br>Parameter name: source</i> </h2></span>

            <font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">

            <b> Description: </b>An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

            <br><br>

            <b> Exception Details: </b>System.ArgumentNullException: Value cannot be null.<br>Parameter name: source<br><br>

            <b>Source Error:</b> <br><br>

            <table width=100% bgcolor="#ffffcc">
               <tr>
                  <td>
                      <code>

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.</code>

                  </td>
               </tr>
            </table>

            <br>

            <b>Stack Trace:</b> <br><br>

            <table width=100% bgcolor="#ffffcc">
               <tr>
                  <td>
                      <code><pre>

[ArgumentNullException: Value cannot be null.
Parameter name: source]
   System.Linq.Enumerable.Any(IEnumerable`1 source) +181
   EPiServer.Commerce.Shell.Rest.Query.GetChildrenQuery.CanHandleQuery(IQueryParameters parameters) +75
   System.Linq.Enumerable.FirstOrDefault(IEnumerable`1 source, Func`2 predicate) +174
   EPiServer.Cms.Shell.UI.Rest.Internal.ContentStore.GetQuery(String queryName, ContentQueryParameters parameters) +32
   EPiServer.Cms.Shell.UI.Rest.Internal.ContentStore.Get(ContentReference id, String query, ContentReference referenceId, ContentReference[] references, String[] typeIdentifiers, Nullable`1 allLanguages, IEnumerable`1 sortColumns, ItemRange range) +459
   lambda_method(Closure , ControllerBase , Object[] ) +486
   System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) +35
   System.Web.Mvc.Async.&lt;&gt;c.&lt;BeginInvokeSynchronousActionMethod&gt;b__9_0(IAsyncResult asyncResult, ActionInvocation innerInvokeState) +39
   System.Web.Mvc.Async.WrappedAsyncResult`2.CallEndDelegate(IAsyncResult asyncResult) +70
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) +42
   System.Web.Mvc.Async.&lt;&gt;c__DisplayClass11_0.&lt;InvokeActionMethodFilterAsynchronouslyRecursive&gt;b__0() +80
   System.Web.Mvc.Async.&lt;&gt;c__DisplayClass11_2.&lt;InvokeActionMethodFilterAsynchronouslyRecursive&gt;b__2() +387
   System.Web.Mvc.Async.&lt;&gt;c__DisplayClass11_2.&lt;InvokeActionMethodFilterAsynchronouslyRecursive&gt;b__2() +387
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) +42
   System.Web.Mvc.Async.&lt;&gt;c__DisplayClass3_6.&lt;BeginInvokeAction&gt;b__4() +50
   System.Web.Mvc.Async.&lt;&gt;c__DisplayClass3_1.&lt;BeginInvokeAction&gt;b__1(IAsyncResult asyncResult) +188
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +38
   EPiServer.Shell.Services.Rest.RestControllerBase.EndExecute(IAsyncResult asyncResult) +60
   System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +602
   System.Web.&lt;&gt;c__DisplayClass285_0.&lt;ExecuteStepImpl&gt;b__0() +35
   System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) +143
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&amp; completedSynchronously) +128
</pre></code>

                  </td>
               </tr>
            </table>

            <br>

            <hr width=100% size=1 color=silver>

            <b>Version Information:</b>&nbsp;Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.7.3701.0

            </font>

    </body>
</html>
<!-- 
[ArgumentNullException]: Value cannot be null.
Parameter name: source
   at System.Linq.Enumerable.Any[TSource](IEnumerable`1 source)
   at EPiServer.Commerce.Shell.Rest.Query.GetChildrenQuery.CanHandleQuery(IQueryParameters parameters)
   at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source, Func`2 predicate)
   at EPiServer.Cms.Shell.UI.Rest.Internal.ContentStore.GetQuery(String queryName, ContentQueryParameters parameters)
   at EPiServer.Cms.Shell.UI.Rest.Internal.ContentStore.Get(ContentReference id, String query, ContentReference referenceId, ContentReference[] references, String[] typeIdentifiers, Nullable`1 allLanguages, IEnumerable`1 sortColumns, ItemRange range)
   at lambda_method(Closure , ControllerBase , Object[] )
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c.<BeginInvokeSynchronousActionMethod>b__9_0(IAsyncResult asyncResult, ActionInvocation innerInvokeState)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult`2.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass11_0.<InvokeActionMethodFilterAsynchronouslyRecursive>b__0()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass11_2.<InvokeActionMethodFilterAsynchronouslyRecursive>b__2()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass11_2.<InvokeActionMethodFilterAsynchronouslyRecursive>b__2()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass3_6.<BeginInvokeAction>b__4()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass3_1.<BeginInvokeAction>b__1(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult)
   at EPiServer.Shell.Services.Rest.RestControllerBase.EndExecute(IAsyncResult asyncResult)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.<>c__DisplayClass285_0.<ExecuteStepImpl>b__0()
   at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
--><!-- 
This error page might contain sensitive information because ASP.NET is configured to show verbose error messages using &lt;customErrors mode="Off"/&gt;. Consider using &lt;customErrors mode="On"/&gt; or &lt;customErrors mode="RemoteOnly"/&gt; in production environments.-->

I get the same error in my Foundation installation. A bug ot something that need to be configured?

/Kristoffer

#245748
Dec 18, 2020 13:54
Quan Mai
Quan Mai
Vote:
 

I can confirm this bug - and it might have something to do with me. I'll file a bug to Commerce team. THanks for bringing this into our attention and apologies for any inconveniences 

#245755
Dec 18, 2020 15:30
Quan Mai - Dec 18, 2020 15:33
COM-12699 (not yet public)
- Nov 02, 2022 6:59
the bug was in CMS UI, you will need to upgrade CMS to 12.14.0 https://nuget.optimizely.com/package/?id=EPiServer.CMS.UI&v=12.14.0
The bug number CMS-20258
Quan Mai - Nov 02, 2022 7:21
Just to clear any confusion. the bug was initially created for Commerce, but after investigation we found that the root cause is actually in CMS UI so it was moved there.
Thanks Bartosz for the update.
Kristoffer Lindén
Kristoffer Lindén
Vote:
 

Thanks for your quick response Quan!

/Kristoffer

#245757
Dec 18, 2020 15:42
This topic was created over six months ago and has been resolved. If you have a similar question, please create a new topic and refer to this one.
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