CSV Import Error

Paul McGann (Netcel)

Vote:

Hi,

I am having a strange issue when trying to import a csv using commerce manager.

I am receiving the following error:

15/02/2021 06:25:50: Import was done. It has been successfully processed 0 rows from 1.
15/02/2021 06:25:50: Import error. Line 1: One or more errors occurred.

The logs are blank nothing is being returned to me to investigate this further.

I presume this is something wrong with my data, however how can i find out what data is causing this issue?

Thanks

Paul

#248615

Feb 15, 2021 6:29

Quan Mai

Vote:

I can see that we have inadequate logging in this part. I will file a bug for Commerce team to look into it. Meanwhile there is not much you can do, except for contacting developer support service for assistance, unfortunately

#248619

Feb 15, 2021 8:35

Paul McGann (Netcel)

Vote:

Thanks Quan,

We got to the bottom if it and there was some customisation in the solution, stopping the import from running, However I do feel the logging here could be improved.

#248878

Feb 19, 2021 15:54