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Episerver support/documentation needs an overhaul

Joy H
Joy H
Vote:
 

I find the new support and documentation architecture to be frustrating and impossible to navigate.
How do I put in a request for an overhaul? 

I'll have a simple question and can't even find where to input my query for a specific product. Or if it's been changed in a subsequent release.

It's maddening and could greatly benefit from a deep UX audit.

#252255
Mar 31, 2021 13:43
Quan Mai
Quan Mai
Vote:
 

I'm sorry to hear that your experience was not the best, but may I ask which part are you referring to? 

#252256
Mar 31, 2021 14:36
Joy H
Joy H
Vote:
 

Not to be non-specific, but all of it. 
There are so many navs, it's hard to understnd how to search for what you're looking for. The architecture needs to be more product-specific, and then drill down from there. The old system was much easier.

#253290
Apr 15, 2021 13:03
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