Visitor Group referrer not working


I think the Referrer criterion might not be working for the Visitor Groups. We have the problem in our CMS, but I also tested on the Alloy sample site and the same issue occurs.

Essentially, wrap a block of content in a 'Personalize' container and choose a Visitor Group that uses a referrer check and the URL doesn't match.

Steps to reproduce:

  • Visit
  • At the time of writing, the carousel block on the homepage is only shown to referrers from
  • Either change your referrer or use Dev Tools to insert a link on to
  • After landing on the Alloy site, from Twitter, the carousel block still doesn't show

The criterion is currently setup as 'URL' 'Starts with' ''.

Am I doing something wrong here or is it a bug?

May 11, 2016 16:26

I'm currently experiencing the same problem. Using the Visitor Group Statistics gadget on the dashboard also shows no hits for the visitor group using this criterion.

May 12, 2016 10:51

Same here, seems that this  very basic criteria does not work, we are running 9.12 version. Didn't find any bug from bug list related to this. Others, any news?

Apr 17, 2018 14:33

Hi, we still get this problem. Using EpiServer.CMS 11.20. Does anyone know if this was ever fixed?

Jul 15, 2022 10:10
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