Every time we install Forms, we can no longer access the epi CMS.

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Every time we install Forms, we can no longer access the epi CMS.

Eric

Vote:

Every time we try to install Forms, we can no longer access the epi CMS. There are no errors on Form install. How do we trobleshoot this?

Epi version 10.8

#185893

Edited, Dec 05, 2017 20:40

John Walsh

Vote:

Have you looked at the chrome console log to see if there are any errors there?

Have you tried installing on a clean alloy demo and see it working there?

I assume you mean you can’t access edit mode but what exactly is happening?

#185894

Dec 05, 2017 20:56

Eric

Vote:

You are correct, we can't access the CMS in edit mode. When we log in to the CMS in edit mode, nothing displays. We don't have the oportunity to install in a clean demo.

#185895

Dec 05, 2017 21:05

Eric

Vote:

We found the issue. We inject debugging information to the bottom of each page in our non-prod domains and the Forms js didn't know how to interpret this. For now we have disabled injecting this information.

#200401

Jan 10, 2019 20:10

This topic was created over six months ago and has been resolved. If you have a similar question, please create a new topic and refer to this one.