November Happy Hour will be moved to Thursday December 5th.

StoreInconsistencyException on POST /EPiServer/shell/Stores/component/

Vote:
 

Hi, 

We're having a number of EPiServer.Data.Dynamic.StoreInconsistencyException thrown. It happens only on production environment. I have no knowledge about how to reproduce that. 

Here's the full exception message:

The Type 'EPiServer.Shell.Storage.ComponentData' needs to be remapped in the Dynamic Data Store, see the Errors collection for more information.
Remapping can be done by applying the EPiServer.Data.Dynamic.EPiServerDataStoreAttribute attribute to the type,
setting its AutomaticallyRemapStore property to true and ensuring the <episerver.dataStore><dataStore> autoRemapStores attribute in web.config is set to true (or is not defined).

Failed method: EPiServer.Data.Dynamic.Internal.EPiServerDynamicDataStoreFactory.GetStore

Full stack trace looks like this:

EPiServer.Data.Dynamic.StoreInconsistencyException: at EPiServer.Data.Dynamic.Internal.EPiServerDynamicDataStoreFactory.GetStore (EPiServer.Data, Version=11.13.1.0, Culture=neutral, PublicKeyToken=8fe83dea738b45b7) at EPiServer.Data.Dynamic.Providers.Internal.DbDataStoreProvider.SaveSubObject (EPiServer.Data, Version=11.13.1.0, Culture=neutral, PublicKeyToken=8fe83dea738b45b7) at EPiServer.Data.Dynamic.Providers.Internal.DbDataStoreProvider.SaveCollection (EPiServer.Data, Version=11.13.1.0, Culture=neutral, PublicKeyToken=8fe83dea738b45b7) at EPiServer.Data.Dynamic.Providers.Internal.DbDataStoreProvider.SaveCollection (EPiServer.Data, Version=11.13.1.0, Culture=neutral, PublicKeyToken=8fe83dea738b45b7) at EPiServer.Data.Dynamic.Providers.Internal.DbDataStoreProvider+<>c__DisplayClass50_0.<Save>b__0 (EPiServer.Data, Version=11.13.1.0, Culture=neutral, PublicKeyToken=8fe83dea738b45b7) at EPiServer.Data.Providers.Internal.SqlDatabaseExecutor+<>c__DisplayClass32_0.<ExecuteTransaction>b__0 (EPiServer.Data, Version=11.13.1.0, Culture=neutral, PublicKeyToken=8fe83dea738b45b7) at EPiServer.Data.Providers.Internal.SqlDatabaseExecutor+<>c__DisplayClass33_0`1.<ExecuteTransaction>b__0 (EPiServer.Data, Version=11.13.1.0, Culture=neutral, PublicKeyToken=8fe83dea738b45b7) at EPiServer.Data.Providers.SqlTransientErrorsRetryPolicy.Execute (EPiServer.Data, Version=11.13.1.0, Culture=neutral, PublicKeyToken=8fe83dea738b45b7) at EPiServer.Data.Dynamic.DynamicDataStore.InternalSave (EPiServer.Data, Version=11.13.1.0, Culture=neutral, PublicKeyToken=8fe83dea738b45b7) at EPiServer.Data.Dynamic.Internal.EPiServerDynamicDataStore.Save (EPiServer.Data, Version=11.13.1.0, Culture=neutral, PublicKeyToken=8fe83dea738b45b7) at EPiServer.Shell.UI.Rest.ComponentStore.Save (EPiServer.Shell.UI, Version=11.22.0.0, Culture=neutral, PublicKeyToken=8fe83dea738b45b7) at lambda_method (Anonymously Hosted DynamicMethods Assembly, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null) at System.Web.Mvc.ReflectedActionDescriptor.Execute (System.Web.Mvc, Version=5.2.3.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35) at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod (System.Web.Mvc, Version=5.2.3.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<BeginInvokeSynchronousActionMethod>b__39 (System.Web.Mvc, Version=5.2.3.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35) at System.Web.Mvc.Async.AsyncResultWrapper+WrappedAsyncResult`2.CallEndDelegate (System.Web.Mvc, Version=5.2.3.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35) at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod (System.Web.Mvc, Version=5.2.3.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35) at System.Web.Mvc.Async.AsyncControllerActionInvoker+AsyncInvocationWithFilters.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3d (System.Web.Mvc, Version=5.2.3.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35) at System.Web.Mvc.Async.AsyncControllerActionInvoker+AsyncInvocationWithFilters+<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f (System.Web.Mvc, Version=5.2.3.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35) at System.Web.Mvc.Async.AsyncControllerActionInvoker+AsyncInvocationWithFilters+<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f (System.Web.Mvc, Version=5.2.3.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35) at System.Web.Mvc.Async.AsyncControllerActionInvoker+AsyncInvocationWithFilters+<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f (System.Web.Mvc, Version=5.2.3.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35) at System.Web.Mvc.Async.AsyncControllerActionInvoker+AsyncInvocationWithFilters+<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f (System.Web.Mvc, Version=5.2.3.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35) at System.Web.Mvc.Async.AsyncControllerActionInvoker+AsyncInvocationWithFilters+<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f (System.Web.Mvc, Version=5.2.3.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35) at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters (System.Web.Mvc, Version=5.2.3.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35) at System.Web.Mvc.Async.AsyncControllerActionInvoker+<>c__DisplayClass21+<>c__DisplayClass2b.<BeginInvokeAction>b__1c (System.Web.Mvc, Version=5.2.3.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35) at System.Web.Mvc.Async.AsyncControllerActionInvoker+<>c__DisplayClass21.<BeginInvokeAction>b__1e (System.Web.Mvc, Version=5.2.3.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35) at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction (System.Web.Mvc, Version=5.2.3.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35) at EPiServer.Shell.Services.Rest.RestControllerBase.EndExecute (EPiServer.Shell, Version=11.22.0.0, Culture=neutral, PublicKeyToken=8fe83dea738b45b7) at System.Web.HttpApplication+CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute (System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a) at System.Web.HttpApplication.ExecuteStepImpl (System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a) at System.Web.HttpApplication.ExecuteStep (System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a)

Could you please advise what steps should we take to get know about the potential problem and how to fix that?

#245582
Dec 15, 2020 12:46
Vote:
 

Tried that, didn't help.

#245624
Dec 16, 2020 10:23
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.