November Happy Hour will be moved to Thursday December 5th.

AI OnAI Off

Error when indexing

Mari Jørgensen
Mari Jørgensen
Vote:
 

During indexing of data we get the following error:

ERROR; ProjectX.Commerce.Import.CommandModel.CommandBase.Execute(:0); Failed to execute process!
System.InvalidOperationException: CommercePagesService.Publish failed
EPiServer.Find.ServiceException: The underlying connection was closed: The connection was closed unexpectedly. ---> System.Net.WebException: The underlying connection was closed: The connection was closed unexpectedly.
   at System.Net.HttpWebRequest.GetResponse()
   at EPiServer.Find.Connection.JsonRequest.GetResponse()
   at EPiServer.Find.Api.Command.GetResponse[TResult](IJsonRequest request)
   --- End of inner exception stack trace ---
   at EPiServer.Find.Api.Command.GetResponse[TResult](IJsonRequest request)
   at ProjectX.Services.Implementations.Commerce.CommercePagesService.UpdateProductIndex(ProductIndexedEntry product) in ....
 
This does not happen all the time, but every once in a while in the middle of "a batch".
 
Any clues to what could be the problem?
#68230
Mar 19, 2013 12:12
Marcus Granström
Marcus Granström
Vote:
 

When reading the word, Commerce, pops out at me and I am wondering if you are using the Commerce Provider or if this is when indexing the CMS.

 

#68234
Edited, Mar 19, 2013 12:31
Vote:
 

No, this is CMS 6 so we are handling indexing product information our selves.

#68235
Mar 19, 2013 12:35
Henrik Lindström
Henrik Lindström
Vote:
 

Seems like a network issue. Can you try to switch network in any way and see how it affects the issue (Semi stupid question but maybe you have the possibility to run it locally or on some hosting environment on a different network)? Our network monitoring tools don't show any issues.

#68236
Mar 19, 2013 13:38
* You are NOT allowed to include any hyperlinks in the post because your account hasn't associated to your company. User profile should be updated.