OnlineCenter Gadget exception

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I created the Gadget and its working fine on my syste but on Production its giving error when i try to add on dashboard(given below).

My production server is using load balancer.

I saw other issue like this(http://world.episerver.com/Modules/Forum/Pages/Thread.aspx?id=47203&epslanguage=en)

I need your help in this.

Exception details:

UnknownGadgetException: No gadget template was found for the template id = 4829f269-0979-466e-ae5a-0f92030e87f2

Stack trace:

[UnknownGadgetException: No gadget template was found for the template id = 4829f269-0979-466e-ae5a-0f92030e87f2]
   at EPiServer.Shell.Gadgets.GadgetFactory.CreateGadgetFromTemplate(Guid gadgetTemplateId)
   at EPiServer.Shell.UI.Controllers.DashboardController.AddGadget(Guid gadgetTemplateId, Guid containerId, Int32 indexPosition)
   at lambda_method(ExecutionScope , ControllerBase , Object[] )
   at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
   at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClassa.b__7()
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
   at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)
   at System.Web.Mvc.Controller.ExecuteCore()
   at EPiServer.Shell.Web.Mvc.ModuleMvcHandler.ProcessRequest(HttpContextBase httpContext)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

#51122

May 25, 2011 5:56

This thread is locked and should be used for reference only. Please use the Episerver CMS 7 and earlier versions forum to open new discussions.