Several of our clients are also reporting the exact same issue and we too are experiencing it ourselves.  This bug is not limited to a particular Page Type or property.  This bug was first reported to us on March 16th.

Any advice?

Was this related to R2, or to the recent Hotfix?  It seems a long time until report for this to be an R2 bug.

Deane might be onto something here. Can you both check what EPiServer.dll file version you have?

Thanks,

Toni 

6.1.379.1

Seems to be a problem with TinyMCE and Firefox 11. So nothing do to with the general hotfix / updated R2 release.

There's a bug registered on it as well: Bug #77492: Multiple TinyMCE not working in FF11

The easiest workaround right now is to resize the textarea, and the text magically appears again! 

No, this is beyond just Firefox.  From the ticket my client opened with us:

"OK, so I get the proper editor in Windows XP on IE 8, but not when I'm on OS X Snow Leopard in Firefox 10, Safari 5 or Chrome."

So, every browser on Mac, it seems.

Maybe there are two different issues then, because the FF 11 issue is real. The TS also mentions it works on OS X if he uses Safari, so I would say that these are two different incidents

Our clients are also using 6.1.379.1.

We can confirm that this issue exists in FF11 consistently, but our clients are claiming this happens in other browsers as well.  We are experiencing the issue on Windows machines.  We are unable to consistently reproduce the issues in browsers that are not FF11.

From one of our clients:

"Starting on Friday, we have noticed that the edit mode on the CMS is not working properly. When you click on “Edit” the page loads, but you cannot see any of the content. It is there, as it can be viewed in the HTML. It can also be viewed by expanding the editing window.

(We) have encountered this problem using Firefox. I was just informed by one of my content authors that she was having the same problem in IE."

See this image:

http://i.imgur.com/dVELv.jpg

It's everything on a Mac, it seems.

In FF11 I found that out of three XhtmlString-props on the same page the first two had the problem but the third one worked. Interesting is that those two had an alternate property setting (a lower height). When resizing the editor the text appears in that instance.

Just want to confirm that we are running 6.1.379.0 and that our user is experiencing this in Firefox 11 only (it works fine in  Safari and Chrome)., and that other web editors using Windows are not experiencing this problem at all.

Hi Deane,

Thank you for the picture, it really did clear some things up. You are actually experiencing another issue, which has to do with TinyMCE plugins. Do you have any custom TinyMCE plugins installed on the site? It works in IE right? 

Report this as an incident and we'll help you. 

The original problem is still just for F11 and will show no content. However resizing will show the content again and pressing the HTML mode button will show the html code.

One way to fix the FF11 problem is to force TinyMCE iframe to resize after load.
This is a small hack but this bug is really starting to annoy me. I added this script to CMS/Edit/EditPanel.aspx file and it seems to work on all of the pages I tested.

    $(window).load(function() {
        forceTinyMceIframeResize();
    });
    function forceTinyMceIframeResize() {
        $('.mceEditor .mceIframeContainer iframe').each(function(i)
        {
            $(this).height($(this).height()+1);
        });
    }

This is definitly caused by an update of Firefox, we did not update our CMS and i am expierencing this problem also on: 6.0.318.113

The script solves the problem well if all the editors are on the same tab but if you have several tabs, one for the main body and one for the right column you get other problems. The tab loaded default works fine but when you change to the other tab the editors are minimized and must be manually pulled out to the right size. To solve the problem premanently TinyMCE version should be changed to a later version which doesn´t have these problems.

The only question is how does one do that in Episerver?

Hello,

i'm not a epicenter user, but i've got the same problem with prestashop. By reading your comments, I've found a "solution". If you resize the firefox page content with the keys "Apple" + "+" or "Apple" + "-", tinymce works again. You can see and edit your content.

I hope that helps someone !

See you !

Jean-Marie

Seems to be working in FF12

I can also verify that it works in FF12.

I forgot to post back here that Tobias helped me resolve my issue -- the one of the WYSIWYG area not loading.  Inexplicably, if you remove "DisplayName" from the attribute, it suddenly works.  I have no answer for why this is so, but it's worked for two clients now.

if you change the above javascript to

    $(window).load(function() {
        forceTinyMceIframeResize();
    });
    function forceTinyMceIframeResize() {
        $('.mceLayout iframe').each(function(i)
        {
            $(this).css("height","101%");
        });
    }

    this seem to fix it for us. It works in all tabs.  Instead of altering the episerver files, I used a virtual mapping so this would leave episervers files in tact.