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Service request forms
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Service request: Recipient import job
You must be logged in to submit the form.
Mandatory information
Note
: Hover over a field to open a tooltip with helpful information.
Company name
Campaign client ID
Contact person
Email address
Email address 2 (optional)
Email address 3 (optional)
Recipient list ID
File name
Remote account name
Remote account directory
Columns to be imported
Column delimeter
Escape char
Import frequency
-- Select an option --
Daily
Weekly
Monthly
Import time
Import day and time
Import date and time
Email (if import fails)
Email (if import is successful)
Clean import
Yes
No
Overwrite existing data
Yes
No
Block import of new users
Yes
No
Do you need help? Contact
support@optimizely.com
or, if you are from Germany, Austria or Switzerland, contact
campaignsupport@optimizely.com
.
Optional information
Line delimiter
Time zone
Capitalize first names
Capitalize last names
Fax country code
Skip first row
Yes
No
Clean recipient list only for the first imported file
Yes
No
Log error if no file is found
Yes
No
Clear recipient list if no file is found
Yes
No
Send notification mail
Yes
No
Consider channel-specific unsubscription
Yes
No
Reset unsubscribers older than X hours
Consider global unsubscription
Yes
No
Comment
Refresh captcha
Do you need help? Contact
support@optimizely.com
or, if you are from Germany, Austria or Switzerland, contact
campaignsupport@optimizely.com
.
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Last updated: Apr 06, 2022