November Happy Hour will be moved to Thursday December 5th.

Jacob Khan
May 27, 2010
  7064
(2 votes)

Failed to load root node – Live Monitor

Today I installed live monitor on a CMS 6 site with PageTypeBuilder, PageTypeIcons and alot of other cool stuff. After following the installation I ran into the issue of “Failed to load root node”. This was also the issue that Kvart ran into when he installed live monitor. Libardo gave me the tip of using fiddler to see where it actually went wrong. Fiddler told me that it found the correct startpageid which was my startpage. But it could not find the page it self. My bindings of the site was setup to be “* :17020” which meant I could use the computers name and 17020 to access the site. I changed it so that the the binding was jacobkhan-imac and put that url in the web.config as stated by the instructions on world and there we have it.

In other words it could not find the site since I put in an ambigous url in web.config

Now everything works like a charm

image

May 27, 2010

Comments

Joakim Jormelin
Joakim Jormelin Feb 27, 2011 11:27 AM

Hi Jacob, I'm aware that this is an old post but I'm getting the exact same error but i cant fix it.
I've set "www.mydnsname.se" in both episerverframework.config and in web.config but still no luck.
I'm running on windows 2008 r2 64bit.


Any ideas?

spinto@mimecast.com
spinto@mimecast.com Mar 10, 2011 04:32 PM

Hi, I'm in the same boat as Joakim above. If anyone has any ideas other than specifying baseAddressPrefixFilters please do let me know!

Mar 5, 2013 10:46 AM

Hi - does anyone manage to get this working .I am facing similar issue , have set the correct end point addresses but it seems to stuck in loading clientaccesspolicy / cross domain xml files.

Live monitor works fine when I access the site direct with IP address where it is bind to but while accessing with site URL which comes through a load-balaner it fails.
Any ideas ?

Please login to comment.
Latest blogs
Optimizely SaaS CMS + Coveo Search Page

Short on time but need a listing feature with filters, pagination, and sorting? Create a fully functional Coveo-powered search page driven by data...

Damian Smutek | Nov 21, 2024 | Syndicated blog

Optimizely SaaS CMS DAM Picker (Interim)

Simplify your Optimizely SaaS CMS workflow with the Interim DAM Picker Chrome extension. Seamlessly integrate your DAM system, streamlining asset...

Andy Blyth | Nov 21, 2024 | Syndicated blog

Optimizely CMS Roadmap

Explore Optimizely CMS's latest roadmap, packed with developer-focused updates. From SaaS speed to Visual Builder enhancements, developer tooling...

Andy Blyth | Nov 21, 2024 | Syndicated blog

Set Default Culture in Optimizely CMS 12

Take control over culture-specific operations like date and time formatting.

Tomas Hensrud Gulla | Nov 15, 2024 | Syndicated blog

I'm running Optimizely CMS on .NET 9!

It works 🎉

Tomas Hensrud Gulla | Nov 12, 2024 | Syndicated blog

Recraft's image generation with AI-Assistant for Optimizely

Recraft V3 model is outperforming all other models in the image generation space and we are happy to share: Recraft's new model is now available fo...

Luc Gosso (MVP) | Nov 8, 2024 | Syndicated blog